◆ Data Protection & Privacy ◆
At MajuWin, your personal data is handled with the highest degree of care and transparency. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold over your own data.
Your Privacy at a Glance
These cards summarise our core privacy commitments. The full legal text is set out in the policy document below.
We collect only the personal information that is strictly necessary to provide our services, comply with regulatory requirements, and protect the security of your account. We do not collect data speculatively.
MajuWin does not sell, rent, or trade your personal data to any third party for marketing purposes — ever. Your information is used exclusively to operate the platform, prevent fraud, and meet compliance obligations.
All data transmitted between your device and the MajuWin platform is encrypted using TLS 1.3. Personal data stored on our servers is encrypted at rest using AES-256. Your information is never transmitted in plain text.
You may request access to your personal data, corrections, deletions, or data portability at any time by contacting our support team. We process all data rights requests within 30 days of receipt.
We do not keep your personal data indefinitely. Retention periods are defined by purpose — account data is held for the duration of your membership plus a standard post-closure period required for legal compliance.
If you receive marketing communications from MajuWin, you can opt out at any time via the unsubscribe link in any email or by contacting our support team. Opting out does not affect the delivery of transactional or security-related messages.
This Privacy Policy (the "Policy") describes how MajuWin (the "Company", "we", "us", or "our"), accessible at majuwin.cam, collects, processes, stores, discloses, and protects the personal data of individuals who use our online gaming platform, services, or website (collectively the "Services").
MajuWin is committed to protecting the privacy of all registered players, website visitors, and prospective members. We comply with applicable data protection legislation and operate in accordance with internationally recognised privacy principles including purpose limitation, data minimisation, storage limitation, and data subject rights.
By accessing or using the MajuWin platform — including registering an Account, making a deposit, placing a wager, participating in a promotion, or simply browsing the website — you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
Scope: This Policy applies to all personal data processed by MajuWin in connection with the provision of its Services to players in Malaysia and other jurisdictions. It does not apply to third-party websites, applications, or services that may be linked to or accessed from our platform.
The following terms carry the meanings set out below throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifier, or other factors specific to the physical, physiological, economic, or cultural identity of that person. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, transmission, or erasure. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data. MajuWin acts as Data Controller in respect of all Personal Data collected through its platform. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Data Controller, under a written data processing agreement. |
| "Consent" | Freely given, specific, informed, and unambiguous indication of a data subject's agreement to the processing of their Personal Data for a stated purpose. |
| "Account" | A registered player account on the MajuWin platform, associated with a unique username and password combination. |
MajuWin acts as the Data Controller in respect of all Personal Data collected through themajuwin.cam platform and its associated services. As Data Controller, MajuWin is responsible for ensuring that Personal Data is processed lawfully, fairly, and transparently in accordance with applicable data protection law.
MajuWin engages a number of third-party service providers who act as Data Processors — these include payment processing partners (such as DuitNow and FPX gateway providers), identity verification vendors, customer support platform providers, and cloud infrastructure operators. All Data Processors are contractually bound to process Personal Data only on MajuWin's instructions and to maintain appropriate security standards.
For all data protection enquiries, please contact us at [email protected] with the subject line "Data Protection Request".
MajuWin collects Personal Data through several channels and for different operational purposes. The categories of Personal Data we collect are described below:
4.1 Registration Data. When you create an Account with MajuWin, we collect your legal full name, date of birth, residential address, email address, mobile phone number, and preferred currency. This information is required to create and administer your Account.
4.2 Identity Verification (KYC) Data. To comply with anti-money laundering and responsible gambling obligations, we collect copies of government-issued identity documents (Malaysian NRIC MyKad, passport, or driver's licence), proof of address (utility bills, bank statements), and selfie photographs. This data is processed for compliance purposes only.
4.3 Financial Data. We collect transaction data relating to deposits and withdrawals, including the payment method used (DuitNow, FPX, Touch'n Go eWallet, Boost, bank transfer, or cryptocurrency wallet address), transaction amounts in MYR or cryptocurrency, and transaction timestamps. We do not store full credit or debit card numbers on our servers.
4.4 Usage and Gameplay Data. We automatically collect data about your activity on the platform, including games played, bet amounts, win/loss outcomes, session duration, preferred game categories, and promotion participation history. This data is used for account management, responsible gambling monitoring, and platform improvement.
4.5 Technical and Device Data. We collect your IP address, browser type and version, operating system, device identifiers, referring URL, and pages visited. This information is collected automatically via cookies and similar technologies and is used for security monitoring, fraud prevention, and analytics.
4.6 Communications Data. If you contact our support team by email or live chat, we retain records of those communications, including the content of messages, timestamps, and the nature of any query or complaint, to facilitate dispute resolution and quality assurance.
Note on Sensitive Data: MajuWin does not intentionally collect special categories of personal data (such as health data, political opinions, or biometric data) unless expressly required for a specific compliance purpose, in which case explicit consent will be sought.
We process your Personal Data only where we have a valid legal basis for doing so. The purposes for which we process Personal Data, and the corresponding legal basis for each, are set out in the table below:
| Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract — necessary to provide the Services you have requested. |
| Identity verification (KYC) | Legal obligation — required under applicable anti-money laundering and gambling regulations. |
| Payment processing | Performance of contract — necessary to complete deposit and withdrawal transactions. |
| Fraud detection and prevention | Legitimate interests — to protect the platform, other players, and the Company from fraudulent activity. |
| Responsible gambling monitoring | Legal obligation and legitimate interests — to identify and support at-risk players. |
| Customer support and complaints handling | Performance of contract and legitimate interests. |
| Marketing communications | Consent — you may opt out at any time without affecting your Account status. |
| Platform analytics and improvement | Legitimate interests — to develop and improve the quality of our Services. |
| Legal compliance and record-keeping | Legal obligation — to comply with applicable laws and regulatory requirements. |
MajuWin does not sell or rent your Personal Data to any third party. We share Personal Data only in the following limited circumstances:
No Marketing Third-Party Sharing: Under no circumstances does MajuWin share your Personal Data with advertising networks, data brokers, or any third party for the purpose of targeted marketing activities unrelated to MajuWin's own Services.
The provision of MajuWin's Services may involve the transfer of Personal Data to countries outside of Malaysia for processing by our service providers. Where such transfers occur, MajuWin takes appropriate steps to ensure that your Personal Data receives a standard of protection consistent with applicable data protection principles.
These safeguards may include contractual clauses that require the recipient to protect the data to an adequate standard, transfers to jurisdictions recognised as providing adequate data protection, or other legally recognised transfer mechanisms.
For further information about the specific safeguards applied to international transfers of your Personal Data, please contact us at [email protected].
MajuWin retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention principles apply:
Upon the expiry of the applicable retention period, Personal Data is securely deleted or anonymised in manner that prevents re-identification.
MajuWin implements a comprehensive suite of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
Your Responsibilities: You are responsible for maintaining the confidentiality of your Account password and for any activity conducted through your Account. We recommend using a strong, unique password and enabling two-factor authentication for maximum protection.
The MajuWin website uses cookies and similar tracking technologies to improve functionality, analyse usage patterns, support security monitoring, and deliver a personalised user experience. Cookies are small text files stored on your device by your browser when you visit our platform.
The categories of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session management, authentication, security tokens. | Session |
| Functional | Remembers your preferences such as language, display settings, and last-visited games. | Up to 12 months |
| Analytics | Collects anonymised data on how visitors interact with the platform to help us improve performance. | Up to 24 months |
| Security | Supports fraud detection, bot prevention, and suspicious session identification. | Session / persistent |
You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of certain platform features.
Subject to applicable law, you hold the following rights in relation to your Personal Data held by MajuWin. You may exercise any of these rights at any time by contacting us at [email protected].
We aim to respond to all data rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by up to a further 30 days, in which case we will notify you of the extension and the reason for it.
Exercising Your Rights: To submit a data rights request, email[email protected] with the subject line "Data Rights Request" and specify the right you wish to exercise. We may ask you to verify your identity before processing the request to prevent unauthorised access to your data.
The MajuWin platform is strictly intended for persons aged21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21. Persons under 21 are not permitted to register an Account, access gaming services, or participate in any promotion offered by MajuWin.
MajuWin verifies player age as part of the KYC process. Where we become aware that Personal Data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated Account in accordance with our Terms & Conditions.
If you believe a minor has registered or is using an Account on the MajuWin platform, please notify us immediately at [email protected].
MajuWin reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of the Table of Contents reflects the date of the most recent revision.
Where changes to this Policy are material — meaning they significantly affect your rights or how we use your Personal Data — we will provide advance notice by email to the address registered on your Account, or through a prominent notice on the platform, at least fourteen (14) days before the changes take effect.
Your continued use of the MajuWin platform following the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically to remain informed of how your Personal Data is handled.
If you have any questions, concerns, or complaints about this Privacy Policy or the manner in which MajuWin processes your Personal Data, please contact our Data Protection team using the details below:
We take all privacy complaints seriously. If you are not satisfied with our response to a data protection complaint, you retain the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction of residence.
Policy Effective Date: This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions. Players who registered prior to this date are bound by this updated Policy from the date of their next login to the platform.
Your Data is Safe With Us
Your personal data is encrypted, protected, and never sold. Join over 320,000 Malaysian players who trust majuwin for a secure, fair, and transparent gaming experience. Minimum depositRM 50. Strictly21+ only.
For players aged 21 and above only. Please gamble responsibly. Visit our Responsible Gambling page for support tools.